Go to website
Having troubles? Find a solution here
Photolock do not immediately become active on my site
If Photolock seems to load slowly on your page and you are noticing delays for locks to activate, there are couple things you can do to prevent it happening: Enable Speed Optimization Photolock has a speed optimization setting available under "Advanced" section. It is highly recommended to enable this setting to improve the user experience. Speed Optimization Setting(https://storage.crisp.chat/users/helpdesk/website/51c025ce-d433-4614-a459-0964f4870aa7/5a6de738-64e9-4d73-86fd-175088a
Why changes in settings do not apply immediately?
From time to time you may realize that the changes you made in Photolock settings do not apply to your website immediately. There may be two reasons: You may have speed optimization enabled If you enabled, Speed Optimizations changes might take up to an hour to take effect. You can disable Speed Optimization under the "Advanced" tab in your settings Speed Optimization Setting(https://storage.crisp.chat/users/helpdesk/website/51c025ce-d433-4614-a459-0964f4870aa7/7fc7c55b-4c92-41e1-a4d
How to uninstall Photolock?
You can follow the steps below to uninstall Photolock: Remove the app from your platform account. If Photolock installed from an app store(Such as Shopify), you can uninstall the app by simply removing it from your account. [Uninstalling