How to uninstall Photolock?

If you decide to uninstall Photolock™, first please contact our support team using chat widget in your account or emailing us at support@photolock.io. We are available 24/7 and can assist you with any issue you may have experienced with our app.

1. Remove the app from your platform account

If Photolock™ installed from an app store (such as Shopify), you can uninstall the app by simply removing it from your account.

Uninstalling Applications from Shopify

2. Remove Communicator Script

After uninstalling the app, please make sure to remove the communicator script tag from your layout file.

Look for this tag in your code and remove it from your store:

<script type="text/javascript" src="https://cdn.photolock.io/lock.js?shop=mywebsite.com" async defer></script>
		

3. Remove Watermark classes

If you were using Watermarks on your website, you will want to remove watermark classes added to your images.

<img class="product-image photolock-watermark" src="/image.jpg" />
		

4. External Locks

If you had Google Lock and Bing Lock features turned on for a while, it may take several weeks for search engines to re-index your site.

If Social Media Locks were on, it may take several days for social media platforms to notice changes.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us